Refund Policy

How Long it takes to get Refund

PANCHYAJANYA.com is committed to process all refunds within 72 hours. However, it may please be noted that banks take 3-5 days to process the refunds.

Who can get a refund?

PANCHYAJANYA.com refunds when payment is successful, payment is credited to PANCHYAJANYA balance but user has not got the credit/recharge.

How to seek refund?

Email us at  support@panchyajanya.in with complete details of your transaction including transaction ID, date & time of transaction etc. and stating the reason for refund.

My payment has gone through, but my mobile has not received recharge. What do I do?

Step 1: Login
Step 2: Go to ‘My Account’ and check your PANCHYAJANYA balance. If your payment is reflected in PANCHYAJANYA balance, click on “Recharge” button against the mobile number. If payment is not added to PANCHYAJANYA balance, follow the refund procedure detailed above.

What if I have excess PANCHYAJANYA balance but I don’t want to use it?


The User can transfer the ‘excess’ to his/her verified Bank Account.